Work Experience
Imagine Learning 
Technical Product Manager (April 2020 - Current)
Specializing in onboarding of customers and specifically the rostering of student and educator data through a variety of simple district implementations to much more complex large volume imports with third party integrations including single sign-on implementation.
Staff Software Quality Assurance Analyst (January 2019 - April 2020)
Senior Software Quality Assurance Analyst (March 2018 - January 2019)
Software Quality Assurance Analyst (August 2015 - March 2018)
Software Quality Assurance Tester (February 2015 - August 2015)
Steadily progressed in seniority through the quality assurance department while working with internal and contracted team members to ensure we had a quality release including testing of our backend and frontend applications and mobile applications used on student devices.
Content Engineer (September 2013 - February 2015) 
Perform regular quality assurance tests on automatic billing and support software with sole responsibility for reporting issues using a bug tracking system and follow up with clients following the bug fix process.

Improving the user experience through documentation and working with developers on UI changes.
Technical Support (March 2011 - March 2012)
Provided technical support to direct and reseller customers on their implementation of our software with third party auto provisioning implementations to ensure successful configuration of their store fronts. ​​​​​​​
AWS infrastructure, Docker, Kubernetes, A/B testing, Design Thinking, Elasticsearch, Kibana, Release Management, Quality Assurance, User Acceptance Testing, Confluence, Jira, Trello, GitHub, Scrum, Agile, Kanban.
Utah Valley University (2010-2015)
Completed 81 credits with a 3.44 GPA before entering the workforce full time.
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